Refund policy

Refunds & Returns Policy

At Real and Noble, we stand by the quality of our products and want you to have a great experience shopping with us. As a small family-owned business, we have a fair and reasonable return policy that balances customer satisfaction with business sustainability.

Returns for Unopened Items

• We accept returns for unopened items within 14 days of receiving your package.
• Items must be in their original packaging and unused.
• The buyer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure we receive the return.
• Once we receive and inspect the item, a refund will be issued to your original payment method within 5-7 business days.

Refunds for Opened Items

• If the item has been opened or used, a return is not automatically accepted.
• You must submit a reason and provide clear evidence (photos or videos) of a defect or issue with the product.
• Refund requests based solely on personal preference (e.g., “I don’t like it”) will not be accepted.
• Each case will be reviewed individually, and if approved, we will determine an appropriate resolution (refund, replacement, or store credit).

Important Notes

• We do not cover return shipping costs.
• We do not offer refunds for minor differences in color, texture, or scent, as natural variations occur in our products.
• Final sale or personalized items cannot be returned.

If you need assistance, please contact us at [your contact information].

Thank you for supporting Real and Noble! We appreciate your understanding and support of our small business.